1. Introduction

At Lily Trips, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any form. By using our services, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, mailing address, billing information, travel preferences, and any other information you voluntarily provide.

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data via cookies or third-party tools.

  • Communication Data: Information from email communications, customer service inquiries, or social media interactions.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our travel, event, and marketing services

  • To improve user experience and personalize content

  • To send booking confirmations, updates, promotional offers, and newsletters

  • To analyze website usage and trends

  • To comply with legal obligations or resolve disputes

4. Sharing of Your Information

We may share your information with:

  • Trusted Partners and Service Providers: For booking, marketing, payment processing, and customer service

  • Legal Authorities: If required by law or in response to valid requests by public authorities

  • Business Transfers: In case of a merger, acquisition, or asset sale

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent at any time (where applicable)

  • Object to certain processing activities

  • Opt out of marketing communications

7. Opt-Out Instructions

If you no longer wish to receive marketing emails or promotional content from us, you can:

  • Click the “Unsubscribe” link at the bottom of any email we send

  • Email us directly at [email protected] with the subject line “Opt-Out Request”

We will process your opt-out request within 5 business days.

8. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: [email protected]